Produkter

SurveyMonkey er skabt til at håndtere enhver brugssag og situation. Udforsk vores produkt for at se, hvordan du kan bruge SurveyMonkey.

Få databaserede indsigter fra en global førende i online spørgeundersøgelser.

Integrer med over 100 apps og plug-ins for at få mere fra hånden.

Udform og tilpas online formularer til at indsamle info og betalinger.

Få bedre spørgeundersøgelser og hurtig indsigt med indbygget AI.

Målrettede løsninger til alle dine behov inden for markedsundersøgelser.

Skabeloner

Mål kundetilfredshed og loyalitet overfor din virksomhed.

Find ud af, hvad der skaber tilfredse kunder, og gør dem til fortalere.

Få handlingsrettet indsigt til at forbedre brugeroplevelsen.

Indhent kontaktoplysninger fra kundeemner, inviterede og andre.

Indsaml og følg nemt S.U.'er til dit næste arrangement.

Find ud af, hvad deltagere ønsker, så du kan forbedre dit næste arrangement.

Få indsigt til at booste engagement og fremme bedre resultater.

Få feedback fra dine deltagere, så du kan afvikle bedre møder.

Benyt feedback fra kollegaer til at forbedre medarbejderpræstation.

Opret bedre kurser, og forbedr undervisningsmetoder.

Find ud af, hvordan de studerende vurderer kursusmateriale og præsentation af det.

Find ud af, hvad dine kunder mener om dine nyeste produktideer.

Ressourcer

Bedste praksis til brug af spørgeundersøgelser og deres data

Vores blog om spørgeundersøgelser, tips til virksomheder og mere

Selvstudier og vejledninger til brug af SurveyMonkey

Sådan fremmer stærke brands vækst med SurveyMonkey.

Kontakt salgsafdelingenLog ind
Kontakt salgsafdelingenLog ind

Online shopping survey

Learn how to delight your online customers

How better to ensure customer delight and repeat business than to give shoppers an online experience well beyond their expectations?

And are you? For starters, you need to know if your customers love your product selection and pricing. Can they find the information they need online to make a buying decision? Is ordering quick and easy? Can they get assistance if and when they need it? Do they like your shipping and return policies? How easy is it to search your website and discover products?

Even a small business makes a big impression when you create opportunities for your customers to tell you exactly what they want. And online questionnaires are a terrific way to do so.

Ask for honest feedback, and then use it to create the online shopping experience that will win you loyal customers.

Survey your customers to find out if they’re enjoying their experience with your business. Identify areas of excellence and opportunity for improvement, and use that information to focus your investments.

Need a faster technology platform? Is it time to spruce up your site’s look and feel? Survey your users to evaluate and improve the online shopping experience you’re delivering.

Ask your customers to provide feedback on your products. What did they think of the quality and the cost? Is this a product they would buy online regularly? Find out if they would consider a regular auto-ship subscription for this product or others.

Referrals build businesses! Find out if your satisfied customers would happily recommend you to their family and friends. Poll them to discover if they would be willing to talk about your business or products through their social networks on Facebook, Twitter, Pinterest, and more.

Build better customer engagements online. Use surveys to get shoppers’ insights about your company, your products, and the quality of the online experience you’re delivering. Start with one of our survey templates and use it as is, or customize it to meet your needs.

Do you delight your customers? Use this survey to find out if you’re a pleasure to do business with, and if your customers would happily recommend you to others.

No online experience is ever perfect, but every challenge is an opportunity to woo and win a customer. Survey your shoppers after an engagement with a customer service representative and find out if that moment of truth delivered the happy outcome you want.

Just introduced or testing a new product? Survey your shoppers for feedback. Use PopUps to target customers who purchased the product to get their early assessment of selection, quality, and pricing.

Ask your site visitors how likely they are to buy online. Are there certain products they prefer to purchase – or do they have concerns about online shopping? Use this information to fine-tune their experience on your site, including what merchandise you’ll offer for purchase online.

Dig a little deeper to understand how customers are using your site. Do they visit primarily to research a product? Do a little competitive shopping? Or purchase conveniently online? Use Filters to explore responses and determine if you’re offering shoppers the information and incentives they need to buy on your site.

to add a list of emails into SurveyMonkey and send a unique survey link through a message delivered by the SurveyMonkey mail server. You can then track individuals’ responses, including who has responded, who has not, and who has opted out.

Get the insights you need to develop your new product, determine pricing and placing, or shape your promotional offering. SurveyMonkey Audience gives you access to millions of respondents ready to provide the answers you need.

Try these tactics to encourage customers to complete your surveys.

Keep your surveys short and sweet. Know your objective, and ask only for the information you need.

Use a friendly, welcoming tone. Dabble in light humor if appropriate – but know your audience; humor can be subjective.

Little incentives like a small discount or entry into a drawing can help you obtain more responses.

Let your customers know how the feedback you’re gathering is contributing to their improved online shopping experience.

Bibliotek med værktøjspakker

Opdag vores værktøjspakker, der er designet til at hjælpe dig med at udnytte feedback i dit arbejde eller i din branche.

Du kan nemt modtage formularer med online anmodninger

Opret nemt formularer til at modtage anmodninger fra medarbejdere, kunder m.fl. Brug vores ekspertbyggede skabeloner til at komme i gang på få minutter.

Få fart i butikken med online bestillingsformularer

Opret og tilpas nemt ordreformularer og modtag betaling for varer og tjenester, eller brug en ekspertbygget skabelon til at komme i gang på få minutter.

Få feedback, du kan handle på, med online evalueringsformularer

Oplev fordelene ved feedback med SurveyMonkeys online evalueringsformularer. Kom i gang med vores designværktøj til formularer.