Produkter

SurveyMonkey er skabt til at håndtere enhver brugssag og situation. Udforsk vores produkt for at se, hvordan du kan bruge SurveyMonkey.

Få databaserede indsigter fra en global førende i online spørgeundersøgelser.

Integrer med over 100 apps og plug-ins for at få mere fra hånden.

Udform og tilpas online formularer til at indsamle info og betalinger.

Få bedre spørgeundersøgelser og hurtig indsigt med indbygget AI.

Målrettede løsninger til alle dine behov inden for markedsundersøgelser.

Skabeloner

Mål kundetilfredshed og loyalitet overfor din virksomhed.

Find ud af, hvad der skaber tilfredse kunder, og gør dem til fortalere.

Få handlingsrettet indsigt til at forbedre brugeroplevelsen.

Indhent kontaktoplysninger fra kundeemner, inviterede og andre.

Indsaml og følg nemt S.U.'er til dit næste arrangement.

Find ud af, hvad deltagere ønsker, så du kan forbedre dit næste arrangement.

Få indsigt til at booste engagement og fremme bedre resultater.

Få feedback fra dine deltagere, så du kan afvikle bedre møder.

Benyt feedback fra kollegaer til at forbedre medarbejderpræstation.

Opret bedre kurser, og forbedr undervisningsmetoder.

Find ud af, hvordan de studerende vurderer kursusmateriale og præsentation af det.

Find ud af, hvad dine kunder mener om dine nyeste produktideer.

Ressourcer

Bedste praksis til brug af spørgeundersøgelser og deres data

Vores blog om spørgeundersøgelser, tips til virksomheder og mere

Selvstudier og vejledninger til brug af SurveyMonkey

Sådan fremmer stærke brands vækst med SurveyMonkey.

Kontakt salgsafdelingenLog ind
Kontakt salgsafdelingenLog ind

Al Baraka Bank captures customer feedback with SurveyMonkey

Adhila Vally, a consumer insights manager at Al Baraka Bank, relies on SurveyMonkey to gather customer feedback.

Man staring at building

The financial services industry is highly competitive, and customer feedback can make a critical difference. Al Baraka Bank is a global financial services firm with branches across Europe, the Middle East, and Africa.

An employee with the bank’s branch in South Africa, Adhila Vally relies on her SurveyMonkey team plan to gather actionable customer feedback at scale, enable key stakeholders to gather customer feedback, and ensure that she’s not missing opportunities to improve the customer experience.

Vally agrees strongly that SurveyMonkey provides her and her team with measurable and actionable data about how customers feel and makes it easier for her organization to measure how they’re tracking against customer-oriented goals.

“With the outlying branches—the survey results tell us exactly what’s going on in that end of the world—our clients are talking to us directly now.”

ADHILA VALLY
Customer Insights Manager, Al Baraka Bank

SurveyMonkey also helps Vally better complement personal interactions with measurable insights and reduce the time it takes to get actionable customer feedback.


Both internally and externally,  we are able to change how we do business based on what our clients need.

Adhila Vally, Customer Insights Manager, Al Baraka Bank

Vally and her team use SurveyMonkey to collect feedback after customer events, purchases, and transactions. According to Vally, SurveyMonkey provides the features she and her team need to know:

  • How well Al Baraka’s product and services fulfils customers’ needs
  • If customers would recommend Al Baraka Bank
  • What customers like and dislike
  • How customers would rate their interactions with Al Baraka Bank
  • How likely customers are to purchase from Al Baraka Bank again

For Vally, a number of features set SurveyMonkey apart from alternatives. These include the survey templates, ease of use, and the expertise of our support team. Other capabilities that stood out for Vally as superior to those of competitors include the ability to export data and manage files and documents used to create surveys, as well as the ability to centralise billing and account management.

Vally says that SurveyMonkey has played an important role in her opportunity to improve value for customers with innovation. The result? Al Baraka Bank has quickly seen value: within three months, the organisation has already seen a return on their investment.

This case study was sourced using TechValidate by SurveyMonkey.

Skabeloner til spørgeundersøgelse om kundetilfredshed

Spar tid og få gode ideer med en af vores gratis skabeloner til spørgeundersøgelser om kundetilfredshed. Få den nødvendige feedback i dag.

Få feedback, du kan handle på, med online evalueringsformularer

Oplev fordelene ved feedback med SurveyMonkeys online evalueringsformularer. Kom i gang med vores designværktøj til formularer.

Find ud af, hvordan Box hjælper sit team med kundedata

Se, hvordan Box bruger SurveyMonkey til at få en 360-graders visning af kunderejsen og indsamle feedback på ét sted.

Styrk dit brand med kundesucceshistorier og kundeanbefalinger

Indsaml historier og anbefalinger fra dine kunder og omdan feedback til casestudier, anbefalinger og anmeldelser, der styrker salg og marketing.

Learn more about our plans and pricing.