Survey for the new Guldmann website Question Title * 1. You and your company Name Company Country E-mail Question Title * 2. Are you currently a Guldmann customer? Yes No Don't know Question Title * 3. How valuable do you find these website features for product presentation, contact and sales? No value Limited value Medium value High value Very high value Don't know Product presentations Product presentations No value Product presentations Limited value Product presentations Medium value Product presentations High value Product presentations Very high value Product presentations Don't know Product filters/product selector Example Product filters/product selector Example No value Product filters/product selector Example Limited value Product filters/product selector Example Medium value Product filters/product selector Example High value Product filters/product selector Example Very high value Product filters/product selector Example Don't know Case stories Case stories No value Case stories Limited value Case stories Medium value Case stories High value Case stories Very high value Case stories Don't know Calculators E.g. ROI calculator for products Example Calculators E.g. ROI calculator for products Example No value Calculators E.g. ROI calculator for products Example Limited value Calculators E.g. ROI calculator for products Example Medium value Calculators E.g. ROI calculator for products Example High value Calculators E.g. ROI calculator for products Example Very high value Calculators E.g. ROI calculator for products Example Don't know ConfiguratorsFor customized products Example ConfiguratorsFor customized products Example No value ConfiguratorsFor customized products Example Limited value ConfiguratorsFor customized products Example Medium value ConfiguratorsFor customized products Example High value ConfiguratorsFor customized products Example Very high value ConfiguratorsFor customized products Example Don't know EcommerceAbility to buy products online EcommerceAbility to buy products online No value EcommerceAbility to buy products online Limited value EcommerceAbility to buy products online Medium value EcommerceAbility to buy products online High value EcommerceAbility to buy products online Very high value EcommerceAbility to buy products online Don't know Contact area Contact area No value Contact area Limited value Contact area Medium value Contact area High value Contact area Very high value Contact area Don't know Question Title * 4. How valuable do you find these support and self service website features? No value Limited value Medium value High value Very high value Don't know Chat support Chat support No value Chat support Limited value Chat support Medium value Chat support High value Chat support Very high value Chat support Don't know FAQ section Where web visitors can find answers to the most common questions FAQ section Where web visitors can find answers to the most common questions No value FAQ section Where web visitors can find answers to the most common questions Limited value FAQ section Where web visitors can find answers to the most common questions Medium value FAQ section Where web visitors can find answers to the most common questions High value FAQ section Where web visitors can find answers to the most common questions Very high value FAQ section Where web visitors can find answers to the most common questions Don't know Self service area A login area where you can see order and invoice history etc Self service area A login area where you can see order and invoice history etc No value Self service area A login area where you can see order and invoice history etc Limited value Self service area A login area where you can see order and invoice history etc Medium value Self service area A login area where you can see order and invoice history etc High value Self service area A login area where you can see order and invoice history etc Very high value Self service area A login area where you can see order and invoice history etc Don't know Do you have any wishes for features or content in a self service area? Question Title * 5. How valuable do you find these content types and formats on the website? No value Limited value Medium value High value Very high value Don't know Videos/animations Videos/animations No value Videos/animations Limited value Videos/animations Medium value Videos/animations High value Videos/animations Very high value Videos/animations Don't know Infographics Infographics No value Infographics Limited value Infographics Medium value Infographics High value Infographics Very high value Infographics Don't know Interactive pdf’s Interactive pdf’s No value Interactive pdf’s Limited value Interactive pdf’s Medium value Interactive pdf’s High value Interactive pdf’s Very high value Interactive pdf’s Don't know White papers White papers No value White papers Limited value White papers Medium value White papers High value White papers Very high value White papers Don't know Webinars Webinars No value Webinars Limited value Webinars Medium value Webinars High value Webinars Very high value Webinars Don't know Blogs Blogs No value Blogs Limited value Blogs Medium value Blogs High value Blogs Very high value Blogs Don't know Question Title * 6. If you should contact Guldmann how valuable do you find these contact options on the website? No value Limited value Medium value High value Very high value Don't know Online contact form Online contact form No value Online contact form Limited value Online contact form Medium value Online contact form High value Online contact form Very high value Online contact form Don't know Direct e-mail address Direct e-mail address No value Direct e-mail address Limited value Direct e-mail address Medium value Direct e-mail address High value Direct e-mail address Very high value Direct e-mail address Don't know Call me back option Call me back option No value Call me back option Limited value Call me back option Medium value Call me back option High value Call me back option Very high value Call me back option Don't know Chat Chat No value Chat Limited value Chat Medium value Chat High value Chat Very high value Chat Don't know Phone Phone No value Phone Limited value Phone Medium value Phone High value Phone Very high value Phone Don't know Fax Fax No value Fax Limited value Fax Medium value Fax High value Fax Very high value Fax Don't know Do you miss any other contact options? Question Title * 7. Do you have any ideas or wishes for the new Guldmann website? Done