Zenarate Testing

Enables Zenarate users to be tested on their comprehension of training content and provides performance reporting to managers

Udviklet af Caslon & Company

Zenarate is used by companies with large call centers to empower agents and collectors to provide a consistent and compliant customer experience across all call centers and agencies. The Zenarate App enables training and operational managers to evaluate employees’ comprehension of presented content and to document performance. The use of Zenarate with the Zenarate testing app reduces training time, improves speed to competency, reduces compliance infractions, and increases employee retention rates.


Quizzes are attached to one or more training topics and integrated into user assignments
Quizzes are presented to users only after they have viewed the required content
Managers can quickly determine areas where individuals need improvement
Managers can evaluate areas where the training program is in need of improvement


Customers pay a monthly license fee per user. Please contact info@zenarate.com for more information.
Denne app kræver adgang til:
  • Se indsamlere til dine spørgeundersøgelser og dem, som er delt med dig
  • Create or edit contacts in your account
  • Opret eller rediger besvarelser til spørgeundersøgelser i din konto
  • Oprette eller redigere spørgeundersøgelser i din konto
  • Se dine kontaktpersoner og lister med kontaktpersoner
  • Vise svar sammen med besvarelser
  • Se dine spørgeundersøgelser og dem, som er delt med dig
  • Create or edit collectors for surveys in your account
  • Vise teams, som du er medlem af
  • Se, om spørgeundersøgelser i din konto har besvarelser og deres metadata
  • Vise webhooks for at modtage meddelelser, når der er ændringer i din konto
  • Create and edit webhooks to receive notifications when there are changes in your account
  • Vis dit bibliotek med spørgeundersøgelsestemaer og -skabeloner
  • Se dine brugeroplysninger

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